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Welcome to the Livetec Support Desk

From critical incidents to day-to-day support, we’re here to keep your operations running smoothly. Select the support option that best matches your enquiry and our team will take it from there.

Emergency Help

For urgent operational issues requiring immediate assistance. Use this option if you need rapid support from the Livetec team.
CTA: Get Emergency Support Now (link to Emergency Help Form)

Livetec Protect Platform Support

Technical help, troubleshooting, and guidance for the Livetec Protect platform. Our support specialists are here to keep you up and running.

General Enquiries

Questions about our services, products, training, or general support? Get in touch and the right member of our team will respond.

Additional Resources

Biosecurity Toolkit Toolkit

Biosecurity Toolkit

Livetec's comprehensive Biosecurity Toolkit guide to building a biosecure mindset on every farm.

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How contingency planning helped James Baxter save £45,000 Case Studies

How contingency planning helped James Baxter save £45,000

In this unique case study Farmer James Baxter tells us how Livetec’s contingency planning service helped him be ready to tackle an avian influenza outbreak and save £45,000

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How does the Emergency Response Plan work? Product Guides

How does the Emergency Response Plan work?

Find out how an Emergency Response Plan helps you prepare for disease outbreaks at your property and will save you time, money and stress.

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